ActionTec DSL Modem GT701WG-QW04 User Manual

DSL ModemModel #: GT701WG-QW04Firmware Version: QW04-3.60.2.0.6.3-GT701-WGUser ManualVer 1.0Solutions for the Digital Life™

4Actiontec DSL Modem User Manual5Chapter 1 IntroductionPower PortUsed to connect the Power Cord to the Modem.N Warning: Do not unplug the power cord

95Alternative System SetupThe Modem supports both the Classic Macintosh operating systems (9.2.1 and below), as well as OS X.☞ Note: When installing a

96Actiontec DSL Modem User Manual97Appendix g Alternative System Setup2. When the “TCP/IP” window appears, select Edit from menu bar, then select U

96Actiontec DSL Modem User Manual97Appendix g Alternative System SetupOS X1. From the Apple Menu, select System Preferences.2. When the “System P

98Actiontec DSL Modem User Manual99Appendix g Alternative System Setup3. The Network window appears. Select Built-In Ethernet from the “Show” drop-

98Actiontec DSL Modem User Manual99Appendix g Alternative System Setup2. The “Main Menu” screen appears. Select Setup/Configuration.3. In the “Se

100Actiontec DSL Modem User Manual4. The “Actiontec DSL Modem Setup Page” screen appears. In this screen, the user can configure the ISP Protocol (B

101Additional Technical Support OptionsThe appendix contains information about additional technical support options.Self HelpTo obtain more answers to

102Actiontec DSL Modem User Manual103Appendix h Additional Technical Support OptionsAdvanced Feature SupportQwest Technical Support (1-800-247-7285)

102Actiontec DSL Modem User Manual103Appendix h Additional Technical Support OptionsThis service also provides support (at $29.95 per incident) for t

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6Actiontec DSL Modem User Manual7Chapter 1 Introductions DSL service installation support☞ Note: Before attempting any of the above, make sure acce

105NoticesRegulatory Compliance NoticesClass B EquipmentThis equipment has been tested and found to comply with the limits for a Class B digital devic

106Actiontec DSL Modem User Manual106This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. Thi

107Limited WarrantyHardware: Actiontec Electronics, Inc., warrants to the end user (“Customer”) that this hardware product will be free from defects i

108Actiontec DSL Modem User ManualTHIS ACTIONTEC ELECTRONICS PRODUCT MAY INCLUDE OR BE BUNDLED WITH THIRD-PARTY SOFTWARE, THE USE OF WHICH IS GOVERNED

108Actiontec DSL Modem User Manual109 Limited WarrantyNEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTI

110Actiontec DSL Modem User ManualGoverning Law: This Limited Warranty shall be governed by the laws of the State of California, U.S.A., excluding its

6Actiontec DSL Modem User Manual7Chapter 1 Introductions Microsoft Internet Connection Sharing (ICS)s Advanced LAN configuration with multiple comp

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9Using Qwest DSLQwest DSL operates over home or business phone lines equipped with Qwest DSL service. For this reason, the Qwest DSL connection is not

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11Performing a Basic SetupThis chapter is a guide through a basic setup of the Modem. The Basic Setup includes instructions on how to connect the Mode

12Actiontec DSL Modem User Manual13Chapter 3 Performing a Basic Setup3. Follow the instructions in the “Set Up/Configuration” screen, then click Be

12Actiontec DSL Modem User Manual13Chapter 3 Performing a Basic Setup6. Click Save and Restart in the “Save and Restart” screen.7. The “Congratulat

14Actiontec DSL Modem User Manual2. The “Change Admin Username/Password” screen appears. Enter a new user name (optional) in the “New Username” text

iTable of Contents1 Introduction 1Package Contents

15Setting Up Static IP AddressThis chapter details how to set up the Modem with a static IP address. The first section explains the configuration usin

16Actiontec DSL Modem User Manual17Chapter 4 Setting Up Static IP3. In the “Set Up/Configuration” screen, select Alternative Setup from the menu on

16Actiontec DSL Modem User Manual17Chapter 4 Setting Up Static IP4. The “Actiontec DSL Modem Setup Page” screen appears. Using the Internet Service

18Actiontec DSL Modem User Manual19Chapter 4 Setting Up Static IP5. Scroll down to the “IP Configuration” section on the Actiontec DSL Modem Setup

18Actiontec DSL Modem User Manual19Chapter 4 Setting Up Static IP9. Once the Modem restarts, return to the Setup/Configuration screen and select Ch

20Actiontec DSL Modem User Manual21Chapter 4 Setting Up Static IPConfiguring for a Block of Static IP AddressesTo set up the Modem to use a block of

20Actiontec DSL Modem User Manual21Chapter 4 Setting Up Static IP4. Click Begin Advanced Setup.5. The “Configuring the Advanced Settings” screen a

22Actiontec DSL Modem User Manual23Chapter 4 Setting Up Static IP6. Select “Obtain an IP Address through PPPoA,” select “Unnumbered Mode,” then ent

22Actiontec DSL Modem User Manual23Chapter 4 Setting Up Static IP9. In the “DHCP Server Configuration” screen, select “Static” from the “DNS” optio

24Actiontec DSL Modem User Manual13. The “Change Admin Username/Password” screen appears. Enter a new user name (optional) in the “New Username” text

iiActiontec DSL Modem User ManualiiiTable of Contentsii7 Using Utilities 55Web Activi

25#Configuring Advanced SettingsThis chapter contains information concerning the advanced configuration options of the Modem, such as wireless setting

26Actiontec DSL Modem User Manual27Chapter 5 Configuring Advanced Settings4. In the next screen, read the recommendations. To perform an advanced se

26Actiontec DSL Modem User Manual27Chapter 5 Configuring Advanced Settings☞ Note: Some DSL providers use PPPoE/PPPoA to establish com-munication with

28Actiontec DSL Modem User Manual29Chapter 5 Configuring Advanced SettingsObtain an IP Address through PPPoE or PPPoASelect one of these options to a

28Actiontec DSL Modem User Manual29Chapter 5 Configuring Advanced SettingsEncapsulation (PPPoA only)Select one of the encapsulation options, based on

30Actiontec DSL Modem User Manual31Chapter 5 Configuring Advanced SettingsSpecify a Static IP AddressSelect this option if the ISP service is configu

30Actiontec DSL Modem User Manual31Chapter 5 Configuring Advanced SettingsUnnumbered Mode/VIP ModeIf a block of public static IP addresses was purcha

32Actiontec DSL Modem User Manual33Chapter 5 Configuring Advanced SettingsTo activate the wireless “radio” of the Modem, click in the circle next to

32Actiontec DSL Modem User Manual33Chapter 5 Configuring Advanced SettingsWEPActivating WEP and clicking Next in the Wireless Settings screen generat

34Actiontec DSL Modem User Manual35Chapter 5 Configuring Advanced Settings256-bit WEP 256-bit WEP requires one key, comprising 29 hexadecimal pairs.

iiActiontec DSL Modem User ManualiiiTable of Contents Notices 105Regula

34Actiontec DSL Modem User Manual35Chapter 5 Configuring Advanced SettingsWPAActivating WPA (Wi-Fi Protected Access) and clicking Next in the Wireles

36Actiontec DSL Modem User Manual37Chapter 5 Configuring Advanced SettingsWireless MAC AuthenticationSelecting Wireless MAC Authentication in the “Ad

36Actiontec DSL Modem User Manual37Chapter 5 Configuring Advanced Settings802.11b/g ModeAccess to the Modem’s network can be restricted to wireless c

38Actiontec DSL Modem User Manual39Chapter 5 Configuring Advanced SettingsDHCP Server ConfigurationClicking Next in the “DHCP Server” screen generate

38Actiontec DSL Modem User Manual39Chapter 5 Configuring Advanced SettingsServices BlockingSelecting Services Blocking in the “Advanced Settings” scr

40Actiontec DSL Modem User Manual41Chapter 5 Configuring Advanced SettingsWebsite BlockingSelecting Website Blocking in the “Advanced Settings” scree

40Actiontec DSL Modem User Manual41Chapter 5 Configuring Advanced Settings☞ Note: Before Remote Management can be activated, the admin-istrator passw

42Actiontec DSL Modem User Manual43Chapter 5 Configuring Advanced SettingsClicking Advanced brings up the “Advanced Port Forward” screen.In this scre

42Actiontec DSL Modem User Manual43Chapter 5 Configuring Advanced SettingsM Warning: The DMZ host computer will be vulnerable to com-puter hackers on

44Actiontec DSL Modem User Manual45Chapter 5 Configuring Advanced SettingsNAT (Network Address Translation)Selecting NAT in the “Advanced Settings” s

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44Actiontec DSL Modem User Manual45Chapter 5 Configuring Advanced SettingsIP QoS SettingSelecting IP QoS Setting in the “Advanced Settings” screen ge

46Actiontec DSL Modem User Manual47Chapter 5 Configuring Advanced SettingsPrioritySelect either “High” or “Normal” for the priority level of the type

46Actiontec DSL Modem User Manual47Chapter 5 Configuring Advanced SettingsTelnet Timeout SettingSelecting Telnet Timeout Setting in the “Advanced Set

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49Viewing the Modem’s StatusThis chapter contains information about checking the status of the Modem, such as wireless settings, remote management, an

50Actiontec DSL Modem User Manual51Chapter 6 Viewing the Modem’s StatusCurrent StatusAfter selecting Status in the Main Menu screen, the “Current Sta

50Actiontec DSL Modem User Manual51Chapter 6 Viewing the Modem’s StatusWAN - Subnet MaskDisplays the subnet mask address the ISP assigned to the Mode

52Actiontec DSL Modem User Manual53Chapter 6 Viewing the Modem’s StatusWAN StatusSelecting WAN Status generates the “WAN Status” screen. This screen

52Actiontec DSL Modem User Manual53Chapter 6 Viewing the Modem’s StatusLAN StatusSelecting LAN Status generates the “LAN Status” screen. This screen

54Actiontec DSL Modem User ManualIP QoS Traffic StatusSelecting QoS Status generates the “IP QoS Traffic Status” screen. This screen displays the QoS

1IntroductionThank you for purchasing the Actiontec 54 Mbps DSL Modem. The Modem is the simplest way to connect computers to a high-speed broadband co

55Using UtilitiesTo access the Modem’s Web-based Utilities options, select Utilities from the “Main Menu” screen. The “Utilities” screen appears.From

56Actiontec DSL Modem User Manual57Chapter 7 Using UtilitiesAuto RefreshTo set the Web Activity Log screen to automatically refresh at certain interv

56Actiontec DSL Modem User Manual57Chapter 7 Using UtilitiesRestore Default SettingsTo restore the Modem to its factory default settings, select Rest

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59TroubleshootingThis chapter contains a list of problems that may be encountered while using the Modem, and techniques to try and overcome the proble

60Actiontec DSL Modem User Manual61Chapter 8 TroubleshootingThere should be an entry for IP address, Subnet Mask, and Default Gateway. Additionally,

60Actiontec DSL Modem User Manual61Chapter 8 TroubleshootingTime out error occurs when entering a URL or IP Addresss Verify all the computers are wo

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63ReferenceThis appendix contains information about various topics, including accessing information about your Windows computer.Locating Computer Info

64Actiontec DSL Modem User Manual65Appendix a ReferenceLocating Windows Operating System FilesIf the operating system files reside on the hard drive

2Actiontec DSL Modem User Manual3Chapter 1 Introductions Microsoft Windows 98 Second Edition (SE), Windows Millennium Edition (Me), Windows NT 4.0,

64Actiontec DSL Modem User Manual65Appendix a Reference4. Click the down arrow next to the “Look in” text box and select My Computer from the list t

66Actiontec DSL Modem User ManualWindows XP1. From the desktop, click Start.2. Select Search, then For Files and Folders.3. The “Search Results” wi

67Static IP Address on the ComputerTo communicate with the Modem from a computer on the network (to use the Web Configuration Utility, for example), t

68Actiontec DSL User Manual69Appendix b Static IP on the Computer3. Another menu appears. Select Control Panel.4. When the “Control Panel” wind

68Actiontec DSL User Manual69Appendix b Static IP on the Computer5. The “Network” window appears. In the “The following network components are ins

70Actiontec DSL User Manual71Appendix b Static IP on the Computer9. Enter the following numbers in the “Subnet mask” text box:

70Actiontec DSL User Manual71Appendix b Static IP on the Computer3. Another menu appears. Select Control Panel.4. When the “Control Panel” wind

72Actiontec DSL User Manual73Appendix b Static IP on the Computer5. The “Network” window appears. In the “The following network components are insta

72Actiontec DSL User Manual73Appendix b Static IP on the Computer9. Enter the following numbers in the “Subnet mask” text box:

74Actiontec DSL User Manual75Appendix b Static IP on the Computer3. Another menu appears. Select Control Panel.4. When the “Control Panel” wind

2Actiontec DSL Modem User Manual3Chapter 1 IntroductionPower LightThe Power light displays the Modem’s current status. If the Power light glows stead

74Actiontec DSL User Manual75Appendix b Static IP on the Computer5. In the “Network and Dial-up Connections” window, double-click Local Area Connect

76Actiontec DSL User Manual77Appendix b Static IP on the Computer7. The “Local Area Connection Properties” window appears. Click General.8. In

76Actiontec DSL User Manual77Appendix b Static IP on the Computer12. Enter the following numbers in the “Subnet mask” text box:

78Actiontec DSL User Manual79Appendix b Static IP on the Computer3. When the “Control Panel” window appears, double-click Network Connections.4. I

78Actiontec DSL User Manual79Appendix b Static IP on the Computer5. The “Local Area Connection Properties” window appears. Select General.6. In th

80Actiontec DSL User Manual9. Enter the following address in the “IP Address” text box: 192.168.0.2Enter the periods

81Computer SecurityThe Internet is a giant network of computers located all over the world. When a computer is connected to the Internet, it can excha

82Actiontec DSL Modem User Manual83Appendix c Computer SecurityModem SecurityIf connecting to the ISP through Point-to-Point Protocol (PPP), be sure

82Actiontec DSL Modem User Manual83Appendix c Computer SecurityNetwork ApplicationsNetwork applications (such as software programs) that allow remote

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4Actiontec DSL Modem User Manual5Chapter 1 IntroductionRear PanelThe rear panel of the Modem contains five ports (Line, Phone, USB, Ethernet, and Pow

85SpecificationsGeneralModel NumberGT701WG - QW04 (54 Mbps DSL Modem)StandardsIEEE 802.3 (10BaseT)IEEE 802.3u (100BaseTX)G.dmtG.litet1.413RFC 1483, 23

86Actiontec DSL Modem User ManualWireless Operating RangeIndoorsUp to 91M (300 ft.) @ 54 MbpsOutdoorsUp to 457M (1500 ft.) @ 54MbpsTopologyStar (Ether

87GlossaryAccess Point A device that allows wireless clients to connect to one another. An access point can also act as a bridge between wireless cli

88Actiontec DSL Modem User Manual89Appendix e GlossaryEthernet NetworkA standard wired networking configuration using cables and hubs.FirewallA metho

88Actiontec DSL Modem User Manual89Appendix e GlossaryPPPoE (Point-To-Point Protocol over Ethernet)/PPPoA (Point-To-Point Protocol over ATM)Methods o

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91Firewall Security Level ServicesThis appendix concerns the Firewall options (High, Medium, and Low) section in the “Configuring Advanced Settings” c

92Actiontec DSL Modem User Manual93Appendix f Firewall Security Level ServicesMedium Security LevelLow Security Level

92Actiontec DSL Modem User Manual93Appendix f Firewall Security Level ServicesOffIf Off is selected, only NAT (Network Address Translation) security

94Actiontec DSL Modem User Manualreal audio/videoA protocol used to transfer Real Audio or Real Video files.icmpInternet Control Message Protocol. All