ActionTec 56K/V.92 User Manual

Browse online or download User Manual for Networking ActionTec 56K/V.92. Using a Modem with Vortex Devices - Support [en]

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Installed Voice Business Group
Application Note:
Using a Modem with Vortex Devices
Copyright
© 2003 Polycom, Inc.
Polycom and the Polycom logo are registered trademarks of Polycom, Inc.
ASPI and Vortex are registered trademarks of Polycom, Inc.
3Com, Motorola, and Actiontec are trademarks of their respective companies
All other brand names, product names, and trademarks are the
sole property of their respective owners
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Summary of Contents

Page 1 - Application Note:

Installed Voice Business Group Application Note: Using a Modem with Vortex Devices Copyright © 2003 Polycom, Inc. Polycom  and the Polycom lo

Page 2 - TABLE OF CONTENTS

10Hit OK to save the settings. In order to AUTOSCAN , make sure that the only Comm port checked is the modem Comm port. When you select AUTOSCA

Page 5 - LOW CONTROL / BAUD RATE

13MODEM CABLING Here is a chart showing how to make a cable to connect the modem’s DB-25 port to the Vortex device’s DB-9 port: DB-25 Pin DB-9 Pi

Page 6

143COM (U.S. ROBOTICS) MODEM BUG In the process of testing various modems to use with the Vortex, we have discovered a bug that only occurs with 3C

Page 7 - ORTEX INITIALIZATION STRING

15 S41=000 S42=000 LAST DIALED #: OK F00PRESETL16,MGATE1,*,000000001100000000 ERROR AATTII44 U.S. Robotics 56K FAX EXT Settings...

Page 8 - ETTINGS button

16 Here's the good news. This bug only happens when a PC tries to Autoscan while the 3Com modem is simultaneously connected to another Vortex

Page 9

17MODEM TROUBLESHOOTING • DTR must be forced on. Most modems have a LED that will show DTR status. some modems have a DIP Switch that must be e

Page 10

183COM (U.S. ROBOTICS) SPORTSTER 33.6 WHEN USED ON THE LOCAL END TO CALL A REMOTE SYSTEM DIP SWITCHES The settings for these switches are vital

Page 11

19INITIALIZATION STRING Here is the initialization string that should be stored in the Conference Composer: ATE0F1Q0V1S32=24S27=32&D0&H1&

Page 12

2TABLE OF CONTENTS TABLE OF CONTENTS ...2 INTRODUCT

Page 13 - ODEM CABLING

20 WHEN USED AT THE REMOTE END CONNECTED TO A VORTEX DEVICE DIP SWITCHES The setting for these switches are vital to the proper operation of the

Page 14 - OM (U.S. ROBOTICS) MODEM BUG

21Q1: Disable modem from sending result codes to Vortex device V0: Display result codes as numbers Y0: Recalls Profile 0 upon modem power-up S0

Page 15

223COM (U.S. ROBOTICS) FAXMODEM 56K V.90 WHEN USED ON THE LOCAL END TO CALL A REMOTE SYSTEM DIP SWITCHES The settings for these switches are vita

Page 16

23 Here is the initialization string that should be stored in the Conference Composer: ATE0F1Q0V1S32=120S27=32&D0&H1&R2 AT: Require

Page 17 - ODEM TROUBLESHOOTING

24WHEN USED AT THE REMOTE END CONNECTED TO A VORTEX DEVICE DIP SWITCHES The settings for these switches are vital to the proper operation of the

Page 18 - SWITCHES

25V0: Display result codes as numbers Y0: Recalls Profile 0 upon modem power-up S0=2: Modem answers incoming call after two rings &B1: Modem

Page 19 - FRONT PANEL LED'S

263COM (U.S. ROBOTICS) FAXMODEM 56K V.92 WHEN USED ON THE LOCAL END TO CALL A REMOTE SYSTEM DIP SWITCHES The settings for these switches are vita

Page 20 - VORTEX DEVICE

27INITIALIZATION STRING Here is the initialization string that should be stored in the Conference Composer: ATE0F1Q0V1S32=248S27=32&D0&H1

Page 21

28WHEN USED AT THE REMOTE END CONNECTED TO A VORTEX DEVICE DIP SWITCHES The setting for these switches are vital to the proper operation of the mo

Page 22 - NITIALIZATION STRING

29Y0: Recalls Profile 0 upon modem power-up S0=2: Modem answers incoming call after two rings &B1: Modem uses fixed serial port rate &D0:

Page 23

3DIP SWITCHES ...

Page 24

30V.90 WHEN USED ON THE LOCAL END TO CALL A REMOTE SYSTEM INITIALIZATION STRING Here is the initialization string that should be stored in Conf

Page 25

31RS: Request to Send. On when RTS is active. CD: Carrier Detect. On when remote carrier signal is detected. OH: Off Hook. On when the modem i

Page 26

32it is written. It seems that this modem is sensitive to the arrangement of each commands in the string. We recommend cycling power to the modem

Page 27

33MOTOROLA VOICESURFR 56K V.90 WHEN USED ON THE LOCAL END TO CALL A REMOTE SYSTEM INITIALIZATION STRING Here is the initialization string that

Page 28

34SD: Send Data. Blinks when modem sends data to phone line. OH: Off Hook. On when modem is off hook. This does not indicate the presence of lo

Page 29

35FRONT PANEL LED'S The LED's on the front panel should look as follows: On Hook: TR, and RI should be lit. Off Hook: TR, CD, OH, RI

Page 30

36TECHNICAL SUPPORT For Polycom products (EF2280, EF2241, EF1210, EF400, EF200): • Call 404-892-3200 between 9 am to 6 pm and Press 3 • Send an

Page 31

4 INTRODUCTION / MODEM OPERATION You may connect an external modem to a Vortex device (EF2280, EF2241, EF2201, EF2210, EF2211) to perform remot

Page 32 - PANEL LED'S

5 EXTERNAL MODEMS WE HAVE TESTED: Any modem will work as long as it can connect at 9600 bps. Below are the modems we have verified that will con

Page 33 - MOTOROLA VOICESURFR 56K V.90

6 BASIC REQUIREMENTS FOR ALL LOCAL MODEMS (MODEMS CALLING INTO A REMOTE SITE) DIP SWITCHES Some modems have DIP Switches that control certain fe

Page 34

7 BASIC REQUIREMENTS FOR ALL REMOTE MODEMS (RECEIVING A CALL FROM THE LOCAL SITE) DIP SWITCHES Some modems have DIP Switches that control certain

Page 35

8 CONFERENCE COMPOSER MODEM SETUP Go to FILE, PREFERENCES and you will see this window: Select the proper Comm port via the checkboxes. Next

Page 36 - TECHNICAL SUPPORT

9 Check the USE MODEM box. Enter the INITIALIZATION STRING so that the local modem has the proper parameters to establish a connection. Enter th

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