Installed Voice Business Group Application Note: Using a Modem with Vortex Devices Copyright © 2003 Polycom, Inc. Polycom and the Polycom lo
10Hit OK to save the settings. In order to AUTOSCAN , make sure that the only Comm port checked is the modem Comm port. When you select AUTOSCA
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13MODEM CABLING Here is a chart showing how to make a cable to connect the modem’s DB-25 port to the Vortex device’s DB-9 port: DB-25 Pin DB-9 Pi
143COM (U.S. ROBOTICS) MODEM BUG In the process of testing various modems to use with the Vortex, we have discovered a bug that only occurs with 3C
15 S41=000 S42=000 LAST DIALED #: OK F00PRESETL16,MGATE1,*,000000001100000000 ERROR AATTII44 U.S. Robotics 56K FAX EXT Settings...
16 Here's the good news. This bug only happens when a PC tries to Autoscan while the 3Com modem is simultaneously connected to another Vortex
17MODEM TROUBLESHOOTING • DTR must be forced on. Most modems have a LED that will show DTR status. some modems have a DIP Switch that must be e
183COM (U.S. ROBOTICS) SPORTSTER 33.6 WHEN USED ON THE LOCAL END TO CALL A REMOTE SYSTEM DIP SWITCHES The settings for these switches are vital
19INITIALIZATION STRING Here is the initialization string that should be stored in the Conference Composer: ATE0F1Q0V1S32=24S27=32&D0&H1&
2TABLE OF CONTENTS TABLE OF CONTENTS ...2 INTRODUCT
20 WHEN USED AT THE REMOTE END CONNECTED TO A VORTEX DEVICE DIP SWITCHES The setting for these switches are vital to the proper operation of the
21Q1: Disable modem from sending result codes to Vortex device V0: Display result codes as numbers Y0: Recalls Profile 0 upon modem power-up S0
223COM (U.S. ROBOTICS) FAXMODEM 56K V.90 WHEN USED ON THE LOCAL END TO CALL A REMOTE SYSTEM DIP SWITCHES The settings for these switches are vita
23 Here is the initialization string that should be stored in the Conference Composer: ATE0F1Q0V1S32=120S27=32&D0&H1&R2 AT: Require
24WHEN USED AT THE REMOTE END CONNECTED TO A VORTEX DEVICE DIP SWITCHES The settings for these switches are vital to the proper operation of the
25V0: Display result codes as numbers Y0: Recalls Profile 0 upon modem power-up S0=2: Modem answers incoming call after two rings &B1: Modem
263COM (U.S. ROBOTICS) FAXMODEM 56K V.92 WHEN USED ON THE LOCAL END TO CALL A REMOTE SYSTEM DIP SWITCHES The settings for these switches are vita
27INITIALIZATION STRING Here is the initialization string that should be stored in the Conference Composer: ATE0F1Q0V1S32=248S27=32&D0&H1
28WHEN USED AT THE REMOTE END CONNECTED TO A VORTEX DEVICE DIP SWITCHES The setting for these switches are vital to the proper operation of the mo
29Y0: Recalls Profile 0 upon modem power-up S0=2: Modem answers incoming call after two rings &B1: Modem uses fixed serial port rate &D0:
3DIP SWITCHES ...
30V.90 WHEN USED ON THE LOCAL END TO CALL A REMOTE SYSTEM INITIALIZATION STRING Here is the initialization string that should be stored in Conf
31RS: Request to Send. On when RTS is active. CD: Carrier Detect. On when remote carrier signal is detected. OH: Off Hook. On when the modem i
32it is written. It seems that this modem is sensitive to the arrangement of each commands in the string. We recommend cycling power to the modem
33MOTOROLA VOICESURFR 56K V.90 WHEN USED ON THE LOCAL END TO CALL A REMOTE SYSTEM INITIALIZATION STRING Here is the initialization string that
34SD: Send Data. Blinks when modem sends data to phone line. OH: Off Hook. On when modem is off hook. This does not indicate the presence of lo
35FRONT PANEL LED'S The LED's on the front panel should look as follows: On Hook: TR, and RI should be lit. Off Hook: TR, CD, OH, RI
36TECHNICAL SUPPORT For Polycom products (EF2280, EF2241, EF1210, EF400, EF200): • Call 404-892-3200 between 9 am to 6 pm and Press 3 • Send an
4 INTRODUCTION / MODEM OPERATION You may connect an external modem to a Vortex device (EF2280, EF2241, EF2201, EF2210, EF2211) to perform remot
5 EXTERNAL MODEMS WE HAVE TESTED: Any modem will work as long as it can connect at 9600 bps. Below are the modems we have verified that will con
6 BASIC REQUIREMENTS FOR ALL LOCAL MODEMS (MODEMS CALLING INTO A REMOTE SITE) DIP SWITCHES Some modems have DIP Switches that control certain fe
7 BASIC REQUIREMENTS FOR ALL REMOTE MODEMS (RECEIVING A CALL FROM THE LOCAL SITE) DIP SWITCHES Some modems have DIP Switches that control certain
8 CONFERENCE COMPOSER MODEM SETUP Go to FILE, PREFERENCES and you will see this window: Select the proper Comm port via the checkboxes. Next
9 Check the USE MODEM box. Enter the INITIALIZATION STRING so that the local modem has the proper parameters to establish a connection. Enter th
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