ActionTec 54 Mbps Wireless PC Card User's Guide download pdf (Page 33)

Troubleshooting

This section provides solutions to common problems that may arise during the installation

and operation of the Actiontec 54 Mbps Wireless PC Card. If you are having problems,

refer to the section below to find an answer. Please contact Actiontec’s technical support for

further assistance.

1. My computer does not recognize the Actiontec 54 Mbps (802.11a) Wireless PC Card.

Make sure the 54 Mbps Wireless PC Card is properly inserted into a 32 bit CardBus

slot. If windows does not detect the hardware upon insertion of the card, the system

could have a previous Actiontec NDIS driver installed. Remove the old driver and try

again.

2. The Actiontec 802.11a Wireless PC Card does not work properly after the driver is

installed.

Reinsert the 54 Mbps Wireless PC Card into the slot. A beep should be heard if the

adapter is properly inserted. Go to the Device Manager and make sure the Actiontec

802.11a Wireless LAN Adapter exists under the network adapters device node. If you

see the yellow exclamation then there are conflicting resources. In this case, make sure

the computer system has a free IRQ and make sure you have installed the proper

driver. Uninstall the driver, restart the system, and repeat the driver installation steps if

necessary.

3. Stations cannot associate in Ad-Hoc mode.

Make sure the same service set identifier is specified for all stations that need to join

the same AdHoc network. Set up one station to establish a BSS and wait briefly before

setting up other stations. This prevents several stations from trying to establish a BSS

at the same time, which can result in multiple singular BSSs being established, rather

than a single BSS with multiple stations associated to it.

4. The station cannot access the Internet in the Infrastructure configuration.

Make sure the station is associated and joined with the AP (Access Point). If Wired

Equivalent Privacy (WEP) security is enabled on the AP, the station must have the

proper WEP keys specified. Also make sure TCP/IP properties are correctly

configured.

Troubleshooting

1 2 ... 28 29 30 31 32 33 34 35 36 37 38

No comments

ActionTec 54 Mbps Wireless PC Card User's Guide Page 33