ActionTec 56K Internal PC Modem User Manual

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Summary of Contents

Page 1 - Windows Modem

V.90 Internal Voice/FaxWindows ModemUser's Manual\

Page 2 - Table of Contents

105. Firmly, but gently, insert the modem into the available 16-bit expansion slot.Ensure that the card is seated properly before securing it with the

Page 3 - Contacting

11Connecting Devices To The ModemFig.7: Connecting DevicesOn the rear panel of your modem are input jacks to connect devices to the modem.As shown in

Page 4 - Do This First

12Configuring Windows 95Step 1 Upon startup, Windows 95 detects the modem and displays the NewHardware Found dialog box. Select “Driver from disk prov

Page 5

13Step 4 After the installer has copied the .INF files to the hard disk, a New HardwareFound dialog box should appear prompting for the “Wave Device f

Page 6

14Step 6 To determine what COM port and IRQ is assigned to the modem inWindows 95, click on the Modems icon in Control Panel and select theDiagnostic

Page 7

15Configuring Windows 95 OEM SR2Step 1 Upon startup, Windows 95 detects the modem and launches the UpdateDevice Driver Wizard dialog box. Insert the m

Page 8

16Step 3 If Windows asks for its own installation disc, click OK. Insert the requestedCD-ROM, type the drive letter of your CD-ROM in the dialog box t

Page 9 - Installing The Modem

17Step 6 To determine what COM port and IRQ is assigned to the modem inWindows 95, click on the Modems icon in Control Panel and select theDiagnostics

Page 10

18Step 7 Remember this COM port number. When you install your Data/Fax softwareor internet browser program, you may need to set your modem port locati

Page 11

19Configuring Windows 98Step 1 After installing the modem hardware, turn on your computer. Windowswill detect the modem and start the Add New Hardware

Page 12 - Configuring Windows 95

2Proprietary Notice and DisclaimerUnless otherwise noted, this document and the information herein disclosed are proprietary to Action-tec Electronics

Page 13

20Step 3 The Wizard will ask where it should search for the drivers. Click “CD-ROM drive” to select it. Make sure the installation CD-ROM is in the CD

Page 14

21Step 5 After copying the files to your hard drive, the wizard will report that it isfinished installing the drivers for the modem. Click Finish.Step

Page 15

22Step 7 The Add New Hardware Wizard will ask if you would like it to “search forthe best driver for your device (Recommended).” If this option is not

Page 16

23Step 9 Next the Wizard will identify the driver file and report its location on theCD-ROM drive. Click the Next button to copy and instal the driver

Page 17

24Step 11 Windows will finish loading. To make sure your modem has been installedcorrectly, click Start on the taskbar. On the Start menu, click Setti

Page 18

25Step 12 Check that the More Info dialog box that appears on your screen matchesthe illustration below. Make a note of the interrupt (also known as a

Page 19 - Configuring Windows 98

26Configuring Windows NT 4.0Before installing the modem, make sure you have installed the PnP ISA Enabler andthe latest Service Pack upgrade to Window

Page 20 - ROM drive. Click Next

27Step 4 A panel for selecting the device to be installed should appear. Highlight the“V.90 Windows Modem (LHT)” selection and click OK.Step 5 If you

Page 21

28Step 6 Select the Resource Settings which do not cause any conflicts with otherdevices.Step 7 Restart your computer.Step 8 Click on the Modems icon

Page 22

29Step 10 At the Remote Access Setup dialog box, click on Add. Select the RemoteAccess Setup device you wish to add and Click OK.Step 11 Click Continu

Page 23

3IntroductionThank you for purchasing the Actiontec 56K ISA Advantage V.90 internal modem.The Advantage incorporates the latest technology in host-bas

Page 24

30Installing and Configuring Communications SoftwareIf your modem came with a communications software package, it is strongly recom-mended that you us

Page 25

31call is detected. The modem converts the digital information contained in the .wavfile into an audio signal which is then sent over the phone line.

Page 26 - Configuring Windows NT 4.0

32TroubleshootingThis section lists some common problems and offers suggestions for a solution. It isimportant to remember that this modem is a Window

Page 27

33Device Usage box and make sure “Disable in this hardware profile” is not selected.(Windows 95 OEM SR2 and Windows 98 only). Make a note of the COM p

Page 28

34If you receive an error message or the panel is blank, go to the section of this manual“Does Not Install.”Step 4: Does Not InstallThe most likely re

Page 29

35Modems section after you have deleted it from the Device Manager. If it is, thiscould be a sign that your Plug-N-Play settings are not correct. See

Page 30 - The Modem’s Voice Features

36At the Advanced settings window, type the following in the “Containing text” field:LT Win Modem. Click Find Now.When a file is found, it will have t

Page 31

37Common ProblemsNo Dialtone ErrorMake sure you have connected the phone cable into the right connector on the backof the modem. See “Figure 7: Connec

Page 32 - Troubleshooting

38when the modem is in use. This includes extension phones, answering machines,cordless phone bases, caller ID boxes and their cables. This reduces th

Page 33

39Appendix A: AT Command SetAT CommandsAT commands are issued to the modem to control the modem’s operation and soft-ware configuration. AT commands c

Page 34 - Uninstalling the Modem

4Do This FirstPlease read the following tips before attempting to install your new modem.For Windows 95 and Windows 98 InstallationsBe sure to remove

Page 35

40Bn Communication Standard SettingThis command determines CCITT vs. Bell standard.dnammoCtceffE0B0021tasimedomehtnehwedom22.VTTICCstceleS.s/stib1Bs/s

Page 36 - Note to users of Windows NT

41Dn DialThis command instructs the modem to begin the dialing sequence. The dial string(n, including modifiers and the telephone number) is entered a

Page 37 - Common Problems

42En Echo CommandThis command controls whether or not the characters entered from your computerkeyboard are echoed back to your monitor while the mode

Page 38

43Result Codes:KO1,0=nRORREesiwrehtOIn Request ID InformationThis command displays specific product information about the modem.dnammoCtceffEOI.noisre

Page 39 - Appendix A: AT Command Set

44Result Codes:KO3,2,1,0=nRORREesiwrehtOMn Monitor Speaker ModeThis command turns the speaker on or off.dnammoCtceffE0M.ffosirekaepsehT1Mreirracehtstc

Page 40 - 0C.ffosyawlareirractimsnarT

45On Return On-line to Data ModednammoCtceffE0Odnaedomdnammocenil-notixeotmedomehtstcurtsnI.)+++,ecneuqeSepacsETAees(edomatadotnruter1O-nootgninrutere

Page 41

46Vn DCE Response FormatThis command controls whether result codes (including call progress and negotia-tion progress messages) are displayed as words

Page 42 - 0E.retupmocehtotohceselbasiD

47Xn Result Code Selection and Call Progress MonitoringThis command enables tone detection options used in the dialing process. As thesefunctions are

Page 43 - 3L.emulovhgihstceleS

48Busy Tone DetectenoTysuBtceteDtceffEdelbasiD.seviecertisenotysubynaserongimedomehTdelbanE.senotysubrofsrotinommedomehTResult Codes:KO,2,1,0=n7,6,5,4

Page 44 - RORREesiwrehtO

49Result Codes:KO1=nRORREesiwrehtO&Cn Data Carrier Detect (DCD) ControlData Carrier Detect is a signal from the modem to your computer indicating

Page 45

5If you are going to use the Telephone Answering Machine (TAM) functions of themodem and you are running Windows 95, you need to install a software co

Page 46 - KO2,1,0=n

50&Fn Load Factory SettingsThis command loads the configuration stored and programmed at the factory. Thisoperation replaces all of the command op

Page 47

51&Kn Local Flow Control SelectiondnammoCtceffE0K&.lortnocwolfelbasiD1K&.devreseR2K&.devreseR3K&.)tluafed(lortnocwolfSTC/STRelbanE

Page 48

52&Qn Asynchronous Communications ModednammoCtceffE0Q&.0N\saemaS.dereffub,edoMsuonorhcnysA1Q&.devreseR2Q&.devreseR3Q&.devreseR4Q&a

Page 49 - ,2,1,0=n

53&V0 View Active Configuration and Stored ProfileThis command is used to display the active profiles.dnammoCtceffE0V&elifevitcaweiVBelow is a

Page 50

54Option Selection AT CmdNo Carrier Disc 2000 msec S10DTMF Dial Speed 95 msec S11Escape GuardTime 1000 msec S12Data Calling Tone Disabled S35Line Rate

Page 51

55&Zn=x Store Telephone NumberThis command is used to store up to four dialing strings in the modem’s nonvolatilememory for later dialing. The for

Page 52 - ,6,5,0=n

56\G Modem Port Flow ControldnammoCtceffE0G\.)tluafed(ytilibitapmocrofKOnasnruteR1G\.RORREsdnopserDETROPPUSTONResult Codes:KO0=nRORREesiwrehtO\J Adj

Page 53 - 0V&elifevitcaweiV

57The second case is where the modem is in the on-line command state (waiting for ATcommands) during a data connection, and the \B is received in orde

Page 54

58\Nn Error Control Mode SelectionThis command determines the type of error control used by the modem when send-ing or receiving data.dnammoCtceffE0N\

Page 55 - ).ylnoedomdetcerroc

59Result Codes:KO3,1,0=nRORREesiwrehtO\Rn Ring indicator signal off after the telephone call is answered(Compatibility command)dnammoCtceffE0R\sillace

Page 56

6To disable COM2, boot your system and enter your BIOS setup. You can normallyinvoke the BIOS setup menu by pressing a key or a combination of keys a

Page 57 - ,4,3,2,1,0=n

60Result Codes:KO2,1,0=nRORREesiwrehtO\Xn XON/XOFF Pass ThroughdnammoCtceffE0X\sretcarahclortnocwolfFFOX/NOXsessecorpmedoM)tluafed(yllacol1X\lortnocwo

Page 58 - Result Codes:

61-V90=x V.90 Downstream Rate and ControlUse this command to enable/disable V.90 connection and to control V.90 connec-tion rates. The command syntax

Page 59

62%Cn Enable/Disable Data CompressionEnables or disables data compression negotiation on an error corrected link.dnammoCtceffE0C%noisserpmocatadselbas

Page 60

63&Tn Self-Test CommandsThis command allows the user to perform diagnostic tests on the modem. These testscan help to isolate problems when experi

Page 61

64Description Example CommentsInitial Receive Carrier Rate 33600 The download connectionrate after initial negotiation.Final Transmit Carrier Rate 336

Page 62 - 0C%noisserpmocatadselbasiD

65Description Example CommentsCall Termination Cause 0 0 -Call Terminated by Localmodem 1 -Call Terminatedby Remote modem 2 -NoAnswer - the Remote mo-

Page 63 - TCENNOC6,3,1=n

66S1 Ring CounterRange: 0−255Default: 0Units: ringsThis register, Ring Counter, is read only. The value of S1 is incremented with eachring. If no ring

Page 64

67nous only. The modem will not recognize the backspace character if it is set to a valuethat is greater than 32 ASCII. This character can be used to

Page 65 - S-Registers Reference

68S10 Automatic Disconnect DelayRange: 1-254Default: 20Units: 0.1 secondsThis register sets the length of time, in tenths of a second, that the modem

Page 66

69S21 V.24/General Bit Mapped Options StatusIndicates the status of command options. Only bits 3, 4 and 5 are used, read only.Bits 3-4 DTR behavior (&

Page 67

7Figure 3b: Windows 95 (or 95A) COM2 Disable PanelProceed to the section titled “Installing the Modem.”For Windows NT 4.0 InstallationRemove all other

Page 68

70S28 V.34 Modulation Enable/Disable0 = disabled, 1-255 = enabled,Range: 0-255Default: 1This register enables/disables V.34 modulation.S30 Inactivity

Page 69

71S36 Negotiation Fallback (default 7)This register specifies the action to take in the event of negotiation failure when errorcontrol is selected.S36

Page 70

72S38 = 5 38000 bits / sS38 = 6 40000 bits / sS38 = 7 42000 bits / sS38 = 8 44000 bits / sS38 = 9 46000 bits / sS38 = 10 48000 bits / sS38 = 11 50000

Page 71

73The following chart lists the S36 and S48 configuration settings necessary to negoti-ate certain types of connections:S48=7 S48 =128S36 = 0, 2 LAPM

Page 72

74The Result Code SummaryResult Code DescriptionOK Command executedCONNECT Modem connected to lineRING A ring signal has been detectedNO CARRIER Modem

Page 73

75CONNECT 34666 EC* Connection at 34666 bits/s, V.90 rateCONNECT 36000 EC* Connection at 36000 bits/s, V.90 rateCONNECT 37333 EC* Connection at 37333

Page 74 - Result Code Description

76Appendix B: Communications RegulationsFCC RegulationsThe following statements are provided in accordance with the Federal Communica-tions Commission

Page 75

77tion. This equipment generates, uses and can radiate radio frequency energy and, ifnot installed and used in accordance with the instructions, may

Page 76 - Declaration of Conformity

8Before installing the modem, you must enable ISA Plug-N-Play support within Win-dows NT. First set your system BIOS to “PnP OS” and then insert the W

Page 77 - EQUIPMENT

9Hardware Installation1. Turn off the computer and all peripheral devices connected to it.2. Unplug the computer power cord from the wall receptacle.3

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